Your first visit

What to expect from a manual therapy.

Your first visit will last between 40 and 75 minutes, depending upon the therapy and therapist.

Upon arrival, the receptionist will ask you to fill in a consent form relating to your consultation, examination and treatment.  It will also give us your consent to communicate with you and to maintain a written record of your personal information and medical / therapy history. To enable you to complete this paperwork without using up any of your appointment, please arrive 10 minutes or so before your booked time. Please understand that this is a legal requirement and your consultation cannot proceed without its completion.

Your initial consultation will begin with questions about your current problem, general health and past medical history. This history gives your therapist key insights into what might be causing your problem.

An examination will follow, which will involve the therapist placing their hands on the relevant areas of your body to feel the quality of the tissues. To make this easier, you may be asked to undress to your underwear, as long as you are comfortable to do so. You are welcome to wear shorts and a t-shirt or close fitting clothing if you prefer. If you wish, you are welcome to bring a friend or relative with you.

Simple movement tests and other more specific tests are likely to follow, depending upon the nature of the problem.

The therapist will then discuss their findings with you and a decision will be made as to whether treatment is appropriate and likely to be effective. If treatment is considered appropriate, the therapist is required to inform you of any possible after-effects that might occur and how to manage them, as well as how many visits might be involved.

Treatment typically involves hands-on techniques including soft tissue massage and stretching, deep pressure and mobilization or manipulation of joints. Support belts or taping might be suggested to enhance or sustain the effects of treatment and exercise, posture and lifestyle advice might also be offered. The use of acupuncture needles is also an option with certain therapists, but only with your consent.

Treatment is rarely painful and is generally found to be pleasant and relaxing. However, it is possible that you might experience some mild discomfort during or after a hands-on treatment and your therapist will discuss the likelihood of this, and its management, with you. They will also inform you of the associated risks of any specific additional techniques that might be an option. You always have the right to decline any suggested technique that you are not comfortable with.

After treatment, a suitable follow-up appointment will be offered.

Payment is requested immediately before or after each visit. We accept most credit and debit cards.


Osteopathy, cranial osteopathy, massage, acupuncture, counselling, craniosacral therapy, reflexology and reiki